• Welcome / Plenary Session

  9:30 am - 11:30 am

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  Presenters:

  John Hairston, Administrator, Bonneville Power Administration

  Susan Stratton, Northwest Energy Efficiency Alliance

  Tina Jayaweera, Northwest Power and Conservation Council

  Elizabeth Hossner, Puget Sound Energy

  Mohit Chhabra, Natural Resources Defense Council (NRDC)

  Scott Coe, Emerald PUD

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  Moderators:

  Dan Catchpole, Clearing Up

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  Conference Welcome from BPA Administrator John Hairston and NEEA Executive Director Susan Stratton. 
  
  Followed by Plenary Session on Energy Efficiency in the 2021 Power Plan

  Since the passing of the NW Power Act and the Council’s founding, Energy Efficiency has been a crucial resource for the region and has played an important role in its power planning. The 2021 Power Plan is due later this year and already EE is looking different from it has in previous plans. During this session Council staff will give an overview of differences, explain the interplay of EE and Generating Resources, and start to lay out what this might mean for the Plan’s conservations program and the region at large. Industry leaders will share how their thoughts how conservation can continue to be prioritized to help with overarching regional issues like capacity, generation, transmission and distribution.  The goal of this session would be to inform the region’s stakeholders of how energy efficiency is shaping up in this next Plan, and to prompt a discussion about the regional implications of these initial findings.

• Lunch Break

  11:00 am - 12:30 pm

• Breakout Sessions

  12:30 pm - 1:45 pm

• What Now? How to Navigate Opportunities with Utility Customers in the COVID-19 Recovery

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  Presenters:

  Kate Bushman, Trade Ally Network NW

  Eric Wilson, Trade Ally Network NW

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  Moderators:

  Ryan LeBaron, Bonneville Power Administration

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  Utilizing information from industry groups, various regional and national data sources, construction forecasts, and summaries of other available research, Trade Ally Network NW’s research team has created a matrix of industries most likely to invest in energy efficiency improvements in the post-COVID era, as well as industries that may require robust incentive programs or other support in order to proceed. The Network will present summarized, digestible findings so that attendees can take them back to their utility territories to help prioritize their work.

• Advanced Heat Pumps 101: The Future of Heat Pumps — Product Overview

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  Presenters:

  Christopher Dymond, NEEA

  JR De La Cruz, Daikin

  Sam Beeson, Mitsubishi

  Greg Davenport, Mitsubishi

  Jim Cahill, Daikin

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  Moderators:

  Suzi Asmus, NEEA

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  Next generation heat pump technologies offer a variety of benefits to consumers and utilities, including sub-zero operation, existing-system integration, automatic diagnostics and demand reduction. This session provides an introduction to next generation heat pumps and their emerging capabilities.

• Break

  1:45 pm - 2:15 pm

• Breakout Sessions

  2:15 pm - 3:30 pm

• 2021: Year of the Electric Vehicle

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  Presenters:

  Paul Dockery, Clatskanie PUD

  Sarah Sweet, Tacoma Power

  Patti Best, Idaho Power

  Angela Song, Seattle City Light

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  Moderators:

  John Morris, D+R International

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  This interactive panel will get participants up to speed on the latest EV models, battery performance in vehicle-to-grid (V2G) scenarios, and auto manufacturers’ EV expectations of the future. Following a market overview, the panel will offer EV perspectives from rural and urban utilities, including lessons learned from current utility EV programs.

• Moving from Blind Spots to Bright Spots: Energy Efficiency as Restorative Justice

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  Presenters:

  Ariel Drehobl, American Council for an Energy-Efficient Economy

  Jamal Lewis, Green & Healthy Homes Initiative

  Sam Baraso, City of Portland

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  Moderators:

  Ryan Brown, Northwest Energy Efficiency Alliance

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  Thought leaders on restorative justice and energy efficiency innovators discuss opportunities for programs to work at the intersection of energy efficiency and social justice.

• Magic and Mixology Virtual Networking Event Sponsored by Evergreen Consulting Group

  4:00 pm - 5:00 pm

  Magic & Mixology Virtual Networking Event sponsored by Evergreen Consulting Group

   Amazing Entertainment: Virtual magic show featuring Jeff Evans, Magician

   Refreshing Fun: Mixology with Matt Mount of Merit Badge
  

• Breakout Sessions

  9:00 am - 10:15 am

• Expanding Lighting Control to HVAC

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  Presenters:

  Claire Cowan, Slipstream

  Chris Wolgamott, NEEA

  Lauren Morlino, Efficiency Vermont

  Mark Moehlenbrock, Minnesota Department of Transportation

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  Moderators:

  Scott Hackel, Slipstream

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  The energy efficiency community is piloting strategies to transition from basic LED retrofits to deeper energy-saving solutions. This panel will discuss the integration of HVAC controls with advanced lighting products (e.g., networked lighting controls (NLC) and luminaire level lighting controls (LLLC)). Along with showcasing the significant energy savings these projects achieve, this panel will highlight the ways this approach represents a bigger opportunity and shorter payback compared to lighting controls alone. The panel will additionally lay out pathways to energy efficiency program deployment.

• Northwest End Use Load Research: How Three Organizations are Using the Data

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  Presenters:

  Andy Eiden, Portland General Electric

  Phillip Kelsven, Bonneville Power Administration

  Andrew Parker, National Renewable Energy Laboratory

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  Moderators:

  David Clement, NEEA

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  This presentation will highlight the Northwest End-Use Load Research (EULR) project, an electrical end-use metering study being undertaken in residential and commercial buildings in the Northwest. The data provided by metering 400 homes and 100 commercial buildings will offer unique insight into electric end-use behavior by showcasing continuous pre-, post- and intra-pandemic energy consumption data, including key heating and cooling technologies and other major end uses. By filling a large gap in our understanding of contemporary energy end-use patterns, the EULR project will be useful to academic researchers, consultants, electric utilities and energy-related government agencies for many years to come.

• Break

  10:15 am - 10:30 am

• Keynote Speaker and Q&A - Sponsored by CLEAResult

  10:30 am - 12:00 pm

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  Presenters:

  Paula Glover, Alliance to Save Energy

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  Paula R. Glover started as President of the Alliance to Save Energy in January 2021. A dynamic leader with more than 25 years of experience in the energy industry, Ms. Glover is the seventh president in the Alliance’s 43-year history.

  
  Ms. Glover previously served as President and CEO of the American Association of Blacks in Energy, a non-profit professional association whose focus is to ensure that African Americans and other minorities have input into the discussions and development of energy policy, regulations, and environmental issues. In this role, she was responsible for managing the national office, and providing strategic direction and leadership for the organization. Prior to this role, Ms. Glover served as AABE’s Vice President of Operations and as the organization’s Director of Communications.

  Ms. Glover’s other experiences include 15 years in the energy industry for both electric and natural gas distribution companies. During that time, she built a stellar reputation working with state legislators and regulators in her roles as Manager of Government and Regulatory Affairs. Ms. Glover commands a clear understanding of the consumer and community sides of the business as well having held industry positions in Community Outreach and Economic Development.
  
  Discussion moderated by: 
  

• Lunch Break

  12:00 pm - 12:30 pm

• Breakout Sessions

  12:30 pm - 1:45 pm

• Oh, the irony! How COVID made SEM better

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  Presenters:

  Patrick Urain, Tacoma Power

  Bill Hibbs, Clark Public Utilities

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  Moderators:

  Sada Naegelin, Stillwater Energy

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  This panel will highlight success stories over the last year from three Northwest Commercial SEM programs including Energy Trust of Oregon, Tacoma Power and Clark Public Utilities. In the face of the global COVID-19 pandemic, these program administrators adapted and innovated to meet the quickly changing needs of their customers. Their programs are now more effective, resilient and impactful. Program administrators will share how their efforts transformed participant recruitment, occupant engagement, opportunity identification, measurement and verification, and outline which positive transformations will persist into the future. The audience will learn techniques to elevate their programs, both now and after COVID.

• Advanced Heat Pumps 201: The Future of Heat Pumps — Program Development Activities

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  Presenters:

  Isaac Smith, Center for Energy and Environment

  David Lis, NEEP

  Gary Hamer, BC Hydro

  Matthew Christie, TRC

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  Moderators:

  Suzi Asmus, NEEA

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  This session covers the overlapping collaborative work of several organizations working to accelerate the adoption of variable speed heat pumps. Attendees will gain a high-level understanding of why this work is important, and the ways it can improve our collective influence of heat pump product development and market adoption.

• Break

  1:45 pm - 2:15 pm

• Breakout Sessions

  2:15 pm - 3:30 pm

• Finding Our Way to Environmental Justice: Standardizing the Definition of Disadvantaged Communities

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  Presenters:

  TBD

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  Energy efficiency and renewables programs can have a much larger impact when they focus their funding on communities who need it most. But how do we identify and define disadvantaged communities? In this panel, representatives from Oregon, California, Washington and New York will discuss their experiences and lessons learned in defining disadvantaged communities. The panel’s insights can be used by PUDs, IOUs, state entities and community stakeholders to ensure energy efficiency programs reach disadvantaged customers.

• You've Been Asking for Large-Scale Heat Pump Water Heating...You Got it!

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  Presenters:

  Cain White, Mitsubishi Electric

  Jonathan Heller, Ecotope

  Scott Spielman, Ecotope

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  Moderators:

  Geoff Wickes, NEEA

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  Although virtually nonexistent in the U.S. today, large-scale heat pump water heating is about to change dramatically. This year, the U.S. will have a commercial-scale heat pump water heater (HPWH) to complement variable refrigerant flow (VRF) and provide a complete non-fossil-fuel space-and-water-heating solution. This environmentally friendly CO₂ refrigerant system is already sold commercially in other parts of the world as U.S. design engineering firms and utilities study its viability. This session will educate participants on these developments and present available findings in advance of market release.

• Around the World in 60 Minutes - Now on EFX! Networking Event Sponsored by SBW Consulting

  4:00 pm - 5:00 pm

  Feeling stir-crazy and longing to travel again? Join SBW Consulting for a “Geo-Guesser” race around the globe. Teleport to faraway places and take in the scenery while you deduce your location.

   

• Breakout Sessions

  9:45 am - 11:00 am

• Heat Pump Water Heaters: A Non-Wires Alternative Case Study

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  Presenters:

  Ryan Brown, Northwest Energy Efficiency Alliance

  Tyler Boehringer, Emerald PUD

  Chris Talarico, General Pacific, Inc.

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  Moderators:

  Natalie Hatheway, NEEA

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  In 2020, Emerald PUD and NEEA partnered on a heat pump water heater (HPWH) giveaway to target a near-capacity substation. Over a 6-month period at the pandemic’s peak, Emerald PUD was able to give away and install 115 HPWHs in homes fed by a single utility circuit. Join us for a review of the pilot, including results, challenges, successes and lessons learned.

• Long-Duration Energy Storage

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  Presenters:

  Jeremy Eckstein, Cadmus Group

  Dmitry Kosterev, BPA

  Negash Ahlmahz, Tacoma Power

  Gary Ivory, Douglas County PUD

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  Moderators:

  Hanna Lee, Bonneville Power Administration

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  Across North America, Europe, and Asia, utilities are developing interest in and beginning to test longer duration storage and flexible resources. This includes deployment of liquid air storage, small scale modular pumped storage, new demonstrations of compressed air storage, and various types of hydrogen use. As the percentage of renewables in power supply portfolios increases, short duration battery storage and demand response are challenged to provide useful load shifts and peak reductions. Load management needs to increasingly stretch across six to ten hours and often for several consecutive days. Longer duration flexible resources may be a better match to meeting those types of utility and grid management needs. This session will contribute timely information to better understand the potential uses of such emerging technologies in the Northwest and will include case studies and lessons learned from projects in the region.

• Lunch Break

  11:00 am - 12:30 pm

• Breakout Sessions

  12:30 pm - 1:45 pm

• Tribal Resiliency and Energy Efficiency

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  Presenters:

  Direlle R. Calica, J.D., Affiliated Tribes of Northwest Indians

  Aileen Gagney, Tribal Healthy Homes Network

  Tiffany Allgood, Coeur d’Alene Tribe Natural Resource Department

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  Moderators:

  Amy Burke, Bonneville Power Administration

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  The partnership between regional sovereign tribes and BPA has helped bring energy efficiency to tribal communities, lower the high energy burden for income-qualified residents, and improve health and safety issues such as indoor air quality. Including a representative from the Affiliated Tribes of Northwest Indians (ATNI) and state and tribal representatives, this panel will discuss the importance of tribal energy efficiency and generation, the impact of Covid-19 and tribal resiliency, and strategies to promote and implement energy efficiency among qualifying homes.

• Gas Heat Pumps: Efficiency Champions and Decarbonization Heroes

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  Presenters:

  Holly Braun, NW Natural

  Aaron Winer, NEEA

  Paul Glanville, Gas Technology Institute

  Scott Dodd, Enbridge

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  Join this session to 1) Understand the vital role of gas heat pumps in the decarbonization vision of local gas distribution companies, 2) Geek out on the evolution of gas heat pumps throughout history, and 3) Be inspired by the bi-national collaboration accelerating the market readiness and future of these products.

• Break

  1:45 pm - 2:15 pm

• Closing Remarks / Keynote

  2:15 pm - 3:30 pm

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  Presenters:

  David Nemtzow, U.S. Department of Energy

  Susan Stratton, Northwest Energy Efficiency Alliance

  Tom Lienhard, Avista

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  As Director of the Building Technologies Office, David leads this $290 million per year office that develops innovative, cost-effective energy efficiency, demand flexibility and CO₂-mitigating R&D, market-facing projects, deployment, regulations and other solutions for building technologies, equipment, systems, whole buildings and communities.  Previously, he was Director-General of the New South Wales, Australia Department of Energy, Utilities, and Sustainability; President of the Alliance to Save Energy, and Chief Policy Officer of Ice Energy, Inc. He has a master’s from Harvard University in public policy and a bachelor’s from Brown University in environmental policy.

• Washington's New Clean Buildings Law: Challenges and Opportunities

  1:00 pm - 2:00 pm

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  Presenters:

  Chuck Murray, WA Dept. of Commerce

  Tom Lienhard, Avista

  Joseph Fernandi, Seattle City Light

  Beth Robinweiler, Puget Sound Energy

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  Moderators:

  Bryan Russo, Tacoma Power

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  Washington State’s Clean Building Law, HB 1257, will create a performance-based energy standard based on ASHRAE Standard 100 for commercial buildings larger than 50,000 sq. ft. This new law represents compliance challenges and opportunities for utilities. In addition to penalties for building owners that do not meet the standard, the law also requires utilities to provide building owners energy data and administrative support on payments for an early adopter incentive program. Hear from utilities and state agencies about compliance implications for utilities and how the law provides an opportunity for increased conservation program participation.
  
  VIEW SLIDES AND RECORDING

• Valuing Capacity Savings

  1:00 pm - 2:30 pm

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  Presenters:

  Charles R. Grist, Northwest Power and Conservation Council

  Ted Light, Lighthouse Energy Consulting

  Eric Wilson, National Renewable Energy Laboratory

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  Moderators:

  Phillip Kelsven, BPA

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  As the region’s energy capacity becomes more and more constrained, proper quantification of end-uses grows increasingly important. Panelists will discuss methodologies for valuing peak savings of energy efficiency measures, which end-uses to focus on for peak savings, and how to solve capacity issues from the demand side of the meter.
  
  VIEW SLIDES AND RECORDING

• Shaping Loads with Flexible Rates: Lessons from Northwest Utilities

  1:00 pm - 2:00 pm

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  Presenters:

  Carsten Croff, Seattle City Light

  Andy Eiden, Portland General Electric

  Marianne McElroy, Eugene Water and Electric Board

  Ross Holter, Flathead Electric Cooperative

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  Moderators:

  Lee Hall, BPA

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  Flexible rate designs are being planned, piloted, or already implemented by utilities across the United States. These rates – whether demand charges, TOU pricing, Critical Peak Pricing, or other flexible rate structures, are used to reduce peak load, shift load, and/or support grid flexibility. This panel features both consumer-owned and investor-owned utilities from the Pacific Northwest. They will speak about how to assess the best TOU rate options for a changing future, current demand management rate design strategies, and lessons learned. The panelists will also discuss how the rate designs have, or are intended, to impact customer behavior and adoption of DR and DER offerings. The panelists represent different places on the journey toward flexible rates, from planning phase to full implementation.
  
  

  VIEW SLIDES AND RECORDING

Our special room rate at the Hyatt Regency has been extended until the group block is sold out.

Efficiency Exchange will be held at the Oregon Convention Center in Portland, Oregon on May 12-13, 2020.

Efficiency Exchange has room blocks at the Hyatt Regency. Book early to ensure that the room block is still available. Mention that you are with the Efficiency Exchange Conference. Conference rates are not guaranteed once a block is filled. 

Hyatt Regency Portland :
Overnight parking for hotel guests is available on-site for in-and-out privileges for $xxx/night. Day parking for conference attendees is $xxxx/day. 

HYATT REGENCY PORTLAND
at the Oregon Convention Center
375 NE HOLLADAY ST
PORTLAND, OR 97232
Cutoff date: Until group block is sold out

Government Room Block:

• $xxx/night, per diem rate, plus charges and taxes, (Government-issued ID required, when calling hotel you must ask for “Efficiency Exchange Government Room Block”), includes complimentary wireless. The special room rate will be available until the group block is sold-out, whichever comes first.

Guestroom Block:

• $219/night, plus charges and taxes, when calling hotel you must ask for “Efficiency Exchange Guest Room Block”),  includes complimentary wireless. The special room rate will be available until April 7th or until the group block is sold-out, whichever comes first.

• Registration and Breakfast Buffet

  7:30 am - 9:00 am

  Lobby

• Welcome and Opening Comments

  9:00 am - 9:30 am

  Ballrooms A-B-C

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  Presenters:

  Chris Robinson, Tacoma Power

  Susan Stratton, Northwest Energy Efficiency Alliance

  Kim Thompson, BPA

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• Keynote Address: Energy Efficiency in the Utility of the Future

  9:30 am - 10:30 am

  Ballrooms A-B-C

• Networking Break

  10:30 am - 11:00 am

  Lobby

• BREAKOUT SESSIONS 1

  11:00 am - 12:15 pm

• The Key to Success: Low-Income Residential Programs That Really Work

  315-316

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  Presenters:

  Allison Spector, Cascade Natural Gas

  Kathy Grey, Eugene Water & Electric Board

  Jess Kincaid, BPA

  Lis Saunders, Tacoma Power

  Todd Blackman, Franklin PUD

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  Moderators:

  Carrie Nelson, BPA

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  There is plenty of opportunity for efficiency improvements in low-income and working-poor housing markets. During this peer-to-peer session, you’ll hear how utilities have created successful low-income programs using their energy-efficiency budgets to fund upgrades. Key program design and implementation strategies will be covered. Nuts & Bolts; Residential

• I Scream. You Scream. We all Scream for Midstream!

  317

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  Presenters:

  Jeff Mitchell, NEEA

  Sheri Miller, Snohomish County PUD

  Ryan Crews, Energy Trust of Oregon

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  Moderators:

  Jennifer Light, Northwest Power and Conservation Council

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  Over the last several years, efficiency programs are shifting towards more midstream approaches—focusing incentive dollars on retailers or distributors rather than the end-use customers—as a means to capture greater savings. These approaches look beyond traditional midstream measure sets, such as residential lighting, to include other markets like water heating. In this session, we will explore what it means to move midstream with programs. Through case studies we will explore the benefits and challenges of a midstream approach, identify the characteristics that make a market ripe for this approach, and expose the potential risks of moving in this direction. Strategy/Policy; Residential, Commercial, Industrial, Agriculture

• Green Load Building: The Role of Electrification in Local and Regional Decarbonization Strategies

  318

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  Presenters:

  Jeff Allen, Forth

  Brendan O’Donnell, Seattle City Light

  Juan Serpa Muñoz , Eugene Water & Electric Board

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  Moderators:

  Joel Swisher, Western Washington University

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  Electrification is a key CO2 mitigation strategy, but some proponents of utility-funded energy efficiency still assume that all efficiency means utility load reduction, overlooking the energy efficiency and environmental advantages of electrification. We will examine the future effects on energy efficiency, emissions, utility costs and rates, and grid flexibility of electrification of vehicles and building end-uses, and its potential role in decarbonizing the energy system as electricity generation becomes cleaner. Strategy/Policy; Non-sector Specific

• EE102: Basics of Energy Efficiency in the Pacific Northwest

  Ballroom D

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  Presenters:

  Shelly Carlton, Energy Trust of Oregon

  Mark Rehley, NEEA

  Michael Li, Department of Energy

  John Morris, D+R International

  Jeff Harris, NEEA

  Chad Gilless, Stillwater Energy

  Kerry Meade, Northwest Energy Efficiency Council

  Kevin Smit, Northwest Power and Conservation Council

  John Walkowiak, Tacoma Power

  Tom Lienhard, Avista

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  Moderators:

  Dulane Moran, NEEA

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  Attendees new to energy efficiency or anyone looking for an overview of the constellation of organizations involved in delivering energy efficiency throughout the region. This session will cover some elements from last year’s EE 101 session, but will include new topics as well including the basics of strategic energy management, emerging technology and more. Attendees will benefit from an overarching review of the connections between efficiency organizations, what each is responsible for and how they might affect your work. Roundtables hosted by all of the major organizations allow for direct connection, conversation, networking, and Q&A. Nuts & Bolts; Non-sector Specific

• Lunch Buffet

  12:15 pm - 1:30 pm

  Lobby

• BREAKOUT SESSION 2

  1:30 pm - 2:45 pm

• Achieving Efficiency, Cost-Effectively, at Small Utilities

  315-316

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  Presenters:

  Teresa Hummer, Mason PUD No. 1

  Ryan Davies, Central Electric Cooperative

  Tony Koch, BPA

  Rod Siring, Vigilante Electric Cooperative

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  Moderators:

  Amy Wheeless, NW Energy Coalition

  Dan Villalobos, BPA

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  Small utilities are often limited by capacity and may also serve rural populations—which can make designing and implementing traditional energy efficiency programs more difficult and costly. Participants in this session will share successes they have had in achieving cost-effective efficiency to help customers and the overall system. Session topics will be participant-driven, but could include discussing distribution system improvements, batch lighting projects, and collaboration with other utilities to implement residential efficiency programs. Nuts & Bolts; Residential, Commercial, Industrial, Agriculture

• Indoor Agriculture 2018 Breakout Year: Why the Northwest is Leading the Country on Energy and Cannabis

  317

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  Presenters:

  Katie Wallace, Energy Trust of Oregon

  Laura Polk, Green Choice Farms

  John Morris, D+R International

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  Moderators:

  John Wilson, Lighting Design Lab

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  This session will formally introduce the Resource Innovation Institute to the Northwest. We will cover the Cannabis Power Score, share data that has been collected on buildings that are used to grow cannabis, provide a utility perspective and share the grower perspective on why energy efficiency is so important to this grower class. Nuts & Bolts, Agriculture

• Mistaken for Strangers: Planning and Program Innovations For Reducing Peak Demand with Energy Efficiency

  318

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  Presenters:

  Lakin Garth, Cadmus

  Angela Long, Pacific Power

  Alex Reedin, Portland General Electric

  Danielle Walker, BPA

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  Moderators:

  Andy Eiden, Portland General Electric

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  As noted in the Northwest Power and Conservation Council’s Seventh Power Plan, the Pacific Northwest can rely almost entirely on energy efficiency to meet the region-wide need for additional capacity. While the region has a long, storied history of acquiring cost-effective resources for energy efficiency, more recent efforts have focused on the ability of energy efficiency to meet these capacity needs. This session will highlight regional planning and program efforts to develop a deeper understanding of the capacity contributions of energy efficiency from multiple perspectives, including:
  

  • For a region-wide vs. a single utility’s perspective
  • Re-orienting the goals of a Conservation Potential Assessment to address transmission and distribution
  • Bridging the gap between planning baselines and implementation needs

  Strategy/Policy; Non-sector Specific

• Time to Get Attached: Enhancing Window Performance with Energy-Efficient Attachments

  Ballroom D

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  Presenters:

  Katie Cort, Pacific Northwest National Laboratory

  Rob Curry, NEEA

  Natalie Hatheway, NEEA

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  Moderators:

  Emily Phan-Gruber, Attachments Energy Rating Council

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  Efficiency programs have long sought a cost-effective measure for the most visible hole in the building envelope: windows. Windows make up about 30% of a home’s heating and cooling energy. Participants in this session will learn about an emerging efficiency measure that is currently installed in most homes in the United States. Window attachments—including blinds, shades, shutters and storm windows—offer a cost-effective alternative to window replacement and can enhance the energy performance of any window. Session participants will learn about Pacific Northwest National Laboratory’s research on energy savings from multiple window attachment products, compelling insights from NEEA’s customer perceptions research on storm windows, results from secondary-glazing projects in commercial buildings, how window attachments are an energy-efficient solution for low-income housing, and results from storm window retail pilots in Wisconsin and Vermont. The Attachments Energy Rating Council will also cover its recently launched window attachment rating and certification program, providing details on how utilities can use the ratings for incentive programs. Nuts & Bolts; Residential, Commercial

• Networking Break

  2:45 pm - 3:15 pm

  Lobby

• BREAKOUT SESSION 3

  3:15 pm - 4:30 pm

• Are There Hard to Reach Markets? Diving into the Equity Issue in Northwest Energy Efficiency Programs

  315-316

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  Presenters:

  Phillip Kelsven, Bonneville Power Administration

  Cory Read, Idaho Power

  Rachel Clark, Tacoma Power

  Kiley Faherty, Puget Sound Energy

  Laura McCrae, Snohomish County PUD

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  Moderators:

  Kevin Smit, Northwest Power and Conservation Council

  Marti Frank, Efficiency for Everyone

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  The Northwest has had great success in setting, and meeting, energy-efficiency goals over the last two decades. As the region works to acquire the cost-effective savings identified in the Seventh Power Plan, we need to ask ourselves if we are achieving these goals evenly and equitably. And if not, what should we do about it? The Seventh Plan calls out possible underserved segments—those segments of people (e.g., middle income) or building types (e.g., manufactured homes)—with savings potential that may be going unrealized by our current programs. One of the plan’s action items directs the region to use data to identify and address underserved population segments. In 2016, the Northwest Power and Conservation Council staff initiated a working group of regional utilities to begin this work. Several utilities, including BPA, have developed a systematic approach and conducted analyses on their own program and population data. Utilities have assessed how their portfolios and individual measures are distributed in their territories by household income, housing type, language, geography and other demographic characteristics. This session will introduce this group's findings, documenting where there are, and are not, participation gaps in the region’s efficiency programs. Strategy/Policy; Residential, Commercial

• Breathing Creativity and Innovation into Utility Energy Efficiency Programs

  318

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  Presenters:

  Jessica Iplikci, Energy Trust of Oregon

  Kevin Watier, Snohomish County PUD

  David Bopp, Flathead Electric

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  Moderators:

  Jennifer Finnigan, Seattle City Light

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  Traditional utility culture has a “fixed mindset” that frequently values tried-and-true, risk-averse approaches that do not always invite easy conversations about unexpected outcomes. However, the energy efficiency industry and customer expectations are changing quickly. “Growth mindset” embraces challenges, persists in the face of setbacks, learns from mistakes, and finds lessons and inspiration in the success of others. It is being embraced from Silicon Valley boardrooms to elementary schools. Utility representatives will discuss program designs that didn’t go as planned, what they learned, and how the programs were adapted. The panel will explore both fixed and growth mindsets, and the ties between continuous improvement, experimentation, innovation and creativity. Nuts & Bolts; Residential, Commercial, Industrial, Agriculture

• Tips from the Field: Installer Insights

  Ballroom D

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  Presenters:

  Francois LeBrasseur, A. O. Smith

  Mike Kirk, Fast Water Heater

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  Moderators:

  Geoff Wickes, NEEA

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  Get the real scoop on contractors and manufacturers. What is the most effective way to provide incentive? What goes into their decision to participate or not participate in a program? What drives their business, and how can utilities help them succeed? This session provides a real opportunity for utilities to get the tools they need to drive program participation and forge valuable trade ally relationships. Nuts & Bolts; Residential, Commercial

• Reception

  5:30 pm - 8:00 pm

  LeMay Car Museum

  Please join us for this complimentary evening reception on May 15 from 5:30-8 p.m. at the LeMay Car Museum, 2702 East D St. in Tacoma.

  You'll enjoy delicious appetizers, a no-host bar and the opportunity to mingle with your colleagues amidst one of America’s finest collections of classic cars. The reception would not be possible without our sponsor, D+R International.

  Getting there

  A complimentary shuttle will run from the convention center to the museum at 5:15 and 5:30, and Lyft and Uber are also both available.

  For those of you who prefer to drive, parking is available onsite at $5 per car. Find interactive directions here.

• Roundtables and Breakfast Buffet

  7:30 am - 8:45 am

  Lobby

• General Session With Featured Speaker Steve Brown

  8:45 am - 10:00 am

  Ballroom A-B-C

  ---

  Presenters:

  Steve Brown, The Bald Futurist

  ---

• Networking Break

  10:00 am - 10:30 am

  Lobby

• BREAKOUT SESSION 4

  10:30 am - 11:45 am

• Seize the Data! Knowing How to Develop a Simple Dashboard Can Transform How You Do Business

  315-316

  ---

  Presenters:

  Josh Pelham, NEEA

  Harvey Mathews, NEEA

  Holly Lucht, Tacoma Power

  Julie Jensen, Tacoma Power

  ---

  ---

  Moderators:

  Stacy Blumberg, NEEA

  ---

  You’ve been diligently collecting information about your program’s tactics, but now what? How do you choose the key pieces to focus on, and have a real-time, easy-to-use system for monitoring and reacting to the information? Enter data visualization and dashboards! This session will introduce you to data visualization and digital dashboards that can be used to monitor, analyze, and act upon performance information from digital and offline tactics. The presenters will walk you through examples from programs and marketing, and discuss ways the data can be used to impact performance in the market. Nuts & Bolts; Non-sector Specific

• State of the Lighting Industry

  317

  ---

  Presenters:

  Marcia Wright, GE

  Irina Rasputnis, Lighting Design Lab

  Lisa McLeer, GE

  Art Christianson, The Home Depot

  ---

  ---

  Moderators:

  Doug Dickson, Snohomish County PUD

  ---

  During Efficiency Exchange 2016 we discussed the “state of the lighting industry," and now it’s time for an update. Is the lighting market transformed? What would happen if utilities stop providing rebates for efficient lighting? What is the trend since the end of 100-watt incandescents? Are there parallel examples? What do NEEA and BPA think? Can manufacturers cast light on the answers to these questions? Come hear what all stakeholders have to say. Strategy/Policy; Residential, Commercial

• The Next Wave of Efficiency in Commercial HVAC

  318

  ---

  Presenters:

  Alex Cimino-Hurt, Puget Sound Energy

  Maria Murphy, NEEA

  Christine Riegler, NEEA

  ---

  ---

  Moderators:

  Alexis Allan, Brio

  ---

  Commercial heating, ventilation and air conditioning (HVAC) is getting a dual-fuel efficiency makeover. This session will cover gas and electric technologies and their impacts on the HVAC market and barriers to adoption. We’ll examine condensing rooftop units as an efficient option for gas customers, high-efficiency dedicated outdoor air systems (DOAS) for electric customers and advanced rooftop controls (ARC) for a dual-fuel, multi-utility case study. We’ll dive into the characteristics of each technology and the buildings and markets in which they work best. Learn what is being done to advance these products in the market and make them viable for utility programs. Nuts & Bolts; Commercial

• Smarty Pants! How to Get the Most out of Smart Thermostats

  Ballroom D

  ---

  Presenters:

  Bill Prillaman, Pelican Wireless Systems

  Scot Davidson, Enhabit

  Phillip Kelsven, Bonneville Power Administration

  Roch Naleway, Portland General Electric

  ---

  ---

  Moderators:

  Tina Jayaweera, Northwest Power and Conservation Council

  ---

  Web-connected, or “smart,” thermostats represent big savings opportunities (both energy and demand) and huge customer satisfaction. As with many measures, there are challenges to ensuring customers install the units and, once they are installed, having confidence in the savings. Smart thermostats also offer unique benefits, such as near real-time data on how the units operate in the home. This session will discuss the data needs and data benefits from these thermostats, opportunities in demand-response programs, and how to increase installation rates, including some lessons from the field on barriers to self-installation. Nuts & Bolts; Residential, Commercial

• Lunch Buffet

  11:45 am - 1:00 pm

  Lobby

• BREAKOUT SESSION 5

  1:00 pm - 2:15 pm

• The Future of Weatherization

  315-316

  ---

  Presenters:

  Jill Eikenhorst, Spark Northwest

  Jeremy Stewart, Tacoma Power

  Jennifer Light, Northwest Power and Conservation Council

  Robert Weber, BPA

  ---

  ---

  Moderators:

  Jess Kincaid, BPA

  ---

  Residential weatherization provides a valuable customer service in addition to cost-effective resource acquisition. These benefits have made it a cornerstone of many utility energy-efficiency programs since the late 1970s. But as installed costs increase, weatherization measures are becoming less cost effective. This session will include a brief 101 on weatherization cost effectiveness, brief presentations on potential innovative opportunities and focus on a facilitated discussion on the future of weatherization. Areas of discussion include solutions to target customers with the greatest energy-savings potential, implementation solutions that improve cost effectiveness, and policy solutions to maintain cost effectiveness. Strategy/Policy; Residential

• Cost-Effective Market Development for Utilities to Promote Electric Vehicles

  317

  ---

  Presenters:

  Treena Colby, Tacoma Power

  John Morris, D+R International

  Aaron Milano, Portland General Electric

  Deborah Reynolds, Washington Utilities and Transportation Commission

  ---

  ---

  Moderators:

  John Morris, D+R International

  ---

  This session will provide utilities with a detailed path forward on electric vehicle (EV) promotion in their service territory. We will start with basic education and outreach tools and strategies. We will then work through the mechanics of how to effectively engage local stakeholders—including EV dealers, charger installers, charger retail partners and others—to holistically increase the sales of EVs. Perspectives on the best way to introduce and implement EV programs will be provided by regional public and investor-owned utilities. Nuts & Bolts; Residential

• It's So Hard to Say Goodbye

  318

  ---

  Presenters:

  Frank Rapley, Tennessee Valley Authority

  Julie Hayes, Milepost Consulting

  John Jacobs, CLEAResult

  ---

  ---

  Moderators:

  Allie Mace, BPA

  ---

  The nature of the energy efficiency model is to put ourselves out of business. However, the retirement of programs is often very difficult. We can leave markets too early, too late, and can often be left feeling unfulfilled or wondering if we could have done more. This session will explore how we can leverage data and develop exit strategies to help us create and evolve a program to provide continued value until we’re confident we are ready to leave the market and celebrate our success. Strategy/Policy; Non-sector specific

• Emerging Technology Lightning Round

  Ballroom D

  ---

  Presenters:

  Jeff Rigotti, NEEA

  Janice Boman, Embertec

  John Jennings, NEEA

  Bruce Manclark, CLEAResult

  Keshmira McVey, BPA

  Rob Penney, Washington State University

  Geoff Wickes, NEEA

  Webly Bowles, New Building Institute

  ---

  ---

  Moderators:

  Christopher Dymond, NEEA

  ---

  New energy-efficient products and services are continually assessed to determine which can deliver cost-effective savings. This session provides an opportunity to meet subject matter experts on a variety of emerging commercial and residential technologies. They’ll describe each technology, provide supporting data, and answer your questions and facilitate conversations. This is a social focused roundtable event, where you spend 10 minutes at each table before moving on to another table of your choice. Bring your business cards so you can follow up with those who most interest you. Nuts & Bolts; Residential, Commercial

• Networking Break

  2:15 pm - 2:45 pm

  Lobby

• OPTIONAL WORKSHOPS

  2:45 pm - 4:00 pm

  Workshop sessions are complimentary with your conference registration; however, you must register to secure your spot. Workshops are offered based on a minimum number of attendees, so be sure to sign up today!

• Marketing Workshop: Identifying and Connecting with Underrepresented Audiences

  315-316

  ---

  Presenters:

  Holly Lucht, Tacoma Power

  Shelly Carlton, Energy Trust of Oregon

  Rebekah Anderson, Tacoma Power

  ---

  ---

  Moderators:

  Kyle Stuart, NEEA

  ---

  In today’s increasingly fractured marketing world, the need to reach your audience at the right time, in the right place and with right message is fundamental to effective marketing efforts. But how do you know who to target and with what message? And what mediums resonate the most with different audiences? In this workshop, participants will learn trends and best practices in digital marketing, and how and when to utilize them. We will also cover how to use research and data analytics to glean audience insights from which to build targeted marketing plans. Marketing professionals from regional utilities, energy efficiency organization and NEEA will share their experiences and lessons learned in identifying and connecting with underrepresented audiences – and provide actionable takeaways to address real-world marketing problems.

• Hot Water 411: The Latest and Greatest Hot Water Updates from the Front Lines

  317

  ---

  Presenters:

  Geoff Wickes, NEEA

  Jill Reynolds, NEEA

  Todd Blackman, Franklin PUD

  Phillip Kelsven, Bonneville Power Administration

  ---

  ---

  Moderators:

  Jill Reynolds, NEEA

  ---

  Get in hot water with 2018 Hot Water Forum presenters and attendees to discuss everything from recirculation pumps to demand response!  

• Realizing the Value in Evaluation

  318

  ---

  Moderators:

  Michael Noreika, Puget Sound Energy

  Allegra Hodges, BPA

  ---

  Ask not what evaluation is doing TO your programs; ask what evaluation can do FOR your programs. Gone are the days when hundreds of pages worth of evaluation reports sit unread on forgotten server locations! Rapid feedback, infographics and continuous performance monitoring are here and now! In addition, there are plenty of opportunities to combine forces with similar functions to save time, frustration and effort for everyone—all while maximizing the usefulness of results. This workshop will examine recent experiences of energy-efficiency evaluation efforts that strive toward maximizing the value for program design and implementation by leveraging innovative data collection techniques, advanced data analytics and user-friendly graphical presentations.

• Get Smart About Connected

  Ballroom D

  ---

  Presenters:

  Ammi Amarnath, Electric Power Research Institute

  Lee Hall, BPA

  Nathan Kelly, BPA

  Bruce Manclark, CLEAResult

  Robert Weber, BPA

  ---

  ---

  Moderators:

  Jennifer McMaster, BPA

  ---

  Utilities and customers are using more and more game-changing equipment that is electronic, controllable and changing constantly. Not all of us can be electrical engineers and IT experts, but we need to be able to understand choices and implications of these changes. During this round-robin session you’ll meet the experts who can make the complex understandable. Multiple topic tables will be set up where you can rotate to the topics most useful to you. When possible, demos and hands-on opportunities will be available. They’ll describe the topic area, and then answer your questions and facilitate conversations. Topics include communication methods and protocols (WiFi, radio signal, AMI networks, Autogrid), smart-connected devices and controls (thermostats, water heaters, luminaire-level-lighting control), demand-response control technologies, metering methods (whole building, end uses, devices) and utility strategy choices relating to these issues. 

• Registration and Breakfast Buffet

  7:00 am - 9:00 am

  Lobby

• General Session: Welcome and Guest Speakers

  9:00 am - 10:30 am

  Bays 4-5-6

  ---

  Presenters:

  Tom Lienhard, Avista

  Elliot Mainzer, BPA

  Heather Rosentrater, Avista

  Susan Stratton, Northwest Energy Efficiency Alliance

  ---

• Networking Break

  10:30 am - 11:00 am

  Bays 1-2-3

• BREAKOUT SESSION 1

  11:00 am - 12:15 pm

• Tuning Your Marketing and Communications for Meaningful Engagement

  Bay 4

  ---

  Presenters:

  Marisa Hobbs, Cadmus

  Andrés Rodríguez, C+C

  Mana Haeri, Energy Trust of Oregon

  ---

  ---

  Moderators:

  Susan Gillin, Chelan County Public Utility District

  ---

  Understanding consumer perspectives, context and preferences is critical to creating effective outreach. This session explores strategies to drive program participation based on audience insights. It introduces the value of transcreation -- adapting a message from one language to another while maintaining its intent, style, tone and context -- to reach multicultural audiences. In this session, you’ll learn why marketing communications should start from understanding the audience, approaches for gathering customer insights, and tactics for applying customer insights to narrow your focus on the audience most likely to benefit from your program. And you’ll walk away with a better understanding of the role of culture and context in increasing diversity and inclusion. Strategy/Policy; Residential, Commercial

• Putting Buildings on a Low-Carb Diet: How can Whole Building Programs meet Decarbonization Goals at Scale?

  Bay 5

  ---

  Presenters:

  Jessica Iplikci, Energy Trust of Oregon

  Colm Otten, Seattle City Light

  Jessica Raker, Puget Sound Energy

  Deborah Reynolds, Washington Utilities and Transportation Commission

  Blake Shelide, Oregon Department of Energy

  Kevin Smit, Northwest Power and Conservation Council

  ---

  ---

  Moderators:

  Faith Debolt, SBW Consulting

  Poppy Storm, 2050 Institute

  ---

  Whole building programs have the potential to deliver deep energy and carbon reductions, but can they be taken to scale in a way that benefits both utilities and society? This panel will explore how whole building programs fit in with larger carbon policy trends at the state and local level and how they can evolve to meet decarbonization goals. Panelists will provide an overview of the changing policy and regulatory context, alternative financing strategies, and opportunities and barriers for complementary programs such as pay-for-performance, energy efficiency as a service, and outcome-based performance standards. Time travelers from the year 2050 will then lead a discussion with panelists and the audience to explore how we accelerated large-scale penetration of whole building programs by 2030. Strategy/Policy; Commercial

• Springing Forward with the Latest on Smart Thermostats: Collaborated Research on their NW Energy Savings Potential

  Shore

  ---

  Presenters:

  Jim Perich-Anderson, Puget Sound Energy

  Phillip Kelsven, Bonneville Power Administration

  Keshmira McVey, BPA

  Dan Rubado, Energy Trust of Oregon

  Clint Stewart, Puget Sound Energy

  ---

  ---

  Moderators:

  Jim Perich-Anderson, Puget Sound Energy

  ---

  Like a meadow in spring, the region’s Smart Thermostat (Smart Tstats) field is beginning to blossom and bear fruit. Research work is multifaceted and fast-moving; introducing Smart Tstats in single-family residences and communicating Line Voltage Control Thermostats in the multifamily sector. Research has focused on energy-use reduction, communication capabilities, delivery methods, and acceptance by installers, property managers and residents. While each research project is unique, our panelists cross-pollinated their findings to support informed decisions on the future of Smart TStats in the region. Panelists will highlight activities under way to assess technical, economic, market, and potential of—and barriers to—these devices. We’ll also cover the benefits and challenges of working together in this fertile and unharvested field. Strategy/Policy; Residential

• All About Ag

  Casco/ Kidd/ N. Cape

  ---

  Presenters:

  Tom Osborn, BPA

  Troy Peters, Washington State University

  Paul Warila, Cascade Energy

  ---

  ---

  Moderators:

  Quentin Nesbitt , Idaho Power

  ---

  Utilities with agricultural customers should come to learn about opportunities and strategies to engage those customers to implement energy efficiency and demand response. This session explores the agricultural sector at large, including irrigation, dairy farms and more. Panelists will discuss existing energy-efficiency measures and barriers/opportunities to getting them installed, as well as what's next in the "field" of emerging technologies. This session will also explore the potential for demand response with farmers. Nuts & Bolts; Agricultural

• Lunch Buffet

  12:15 pm - 1:30 pm

  Bays 4-5-6

• BREAKOUT SESSION 2

  1:30 pm - 2:45 pm

• Wait, How is This Defined? Two Approaches to Defining & Measuring Equity

  Shore

  ---

  Presenters:

  Jennifer Finnigan, Seattle City Light

  Alex Novie, Energy Trust of Oregon

  ---

  ---

  Moderators:

  Jennifer Finnigan, Seattle City Light

  Alex Novie, Energy Trust of Oregon

  ---

  Energy Trust of Oregon and Seattle City Light each recently launched equity initiatives with specific definitions and metrics around equity in energy-efficiency programs. This session explores the similarities and differences, the barriers and opportunities – and encourages participants to define equity what equity means to them, and their organizations. Strategy/Policy; Non-sector Specific

• The Mighty Morphin Power Rangers: Utilities Team Up to Stamp Out Inefficiency in Municipal Water Systems

  Bay 5

  ---

  Presenters:

  Hallie Gallinger, Pacific Power

  Chellie Jensen, Idaho Power

  David Richards, City of Idaho Falls

  ---

  ---

  Moderators:

  Layne McWilliams, Cascade Energy

  ---

  This session will feature the experiences and lessons learned from a unique strategic energy management (SEM) collaboration between BPA, Pacific Power, Idaho Power, and Idaho Falls Power. These utilities joined forces to offer SEM to municipal wastewater facilities in eastern Idaho, overcoming the cost-effectiveness barrier that makes SEM delivery in rural areas a challenge. Nuts & Bolts; Commercial, Industrial 

• The Road Ahead: A Look Into Utility Electric Vehicle Strategies

  Bay 4

  ---

  Presenters:

  Rob Currier, Emerald PUD

  Paul Dockery, Clatskanie PUD

  Lindsey Hobbs, Inland Power and Light

  Francesca Wahl, Tesla

  ---

  ---

  Moderators:

  John Morris, D+R International

  ---

  As utilities begin to look at developing a strategy for electric vehicles (EVs), this session will review what current utilities strategies are or what they are looking to implement in the future. The panelists will discuss funding efforts and investment justification, promoting adoption through incentives and codes ("carrot & the stick"), and rate design for EV promotion. Nuts & Bolts; Residential, Commercial

• Energy Efficiency: New Tools, New Techniques

  Casco/ Kidd/ N. Cape

  ---

  Presenters:

  Shaun Barnes, Ravalli County Electric Cooperative

  Nick Dominguez, Lassen Municipal Utility District

  ---

  ---

  Moderators:

  Jim Maunder, Ravalli County Electric Cooperative

  ---

  Are you or your utility looking for that next new cool tool or technique to help your energy-efficiency program shine? During this session, you'll get firsthand information on a new energy monitoring system for residential use. Nick Dominguez, IT manager at Lassen Municipal Utility District, and Shaun Barnes, IT specialist at Ravalli Electric Co-op, will present their experiences and data they've collected using the new Sense home-monitoring system. Both Nick and Shaun installed a Sense monitor in their own homes. Learn what they discovered about the amount of electricity their homes, individual appliances and home electronics use. Nuts & Bolts; Residential

• Networking Break

  2:45 pm - 3:15 pm

  Bays 1-2-3

• BREAKOUT SESSION 3

  3:15 pm - 4:30 pm

• Seeking the Measure List Unicorn – Myth or Reality?

  Bay 4

  ---

  Presenters:

  Steven Schiller, Lawrence Berkeley National Laboratory

  Jennifer Light, Northwest Power and Conservation Council

  Tim Melloch, Future Energy Enterprises, LLLC

  ---

  ---

  Moderators:

  Lauren Gage, Apex Analytics

  ---

  Lots of us complain about the Regional Technical Forum (RTF), so how about we search for the Measure List Unicorn by learning about how it’s done elsewhere in the country? Almost every state has a way to develop and update measure lists. This session will provide national perspective on key aspects of measure lists [aka Technical Reference Manual (TRM)], such as:How are their measures developed, updated and approved? What are the strengths and challenges they face? The audience will be able to search for the unicorn by asking tough questions to find out what’s really going on with those TRMs and whether the Northwest could find where to improve its process. Nuts & Bolts; Non-sector Specific

• Emerging Technologies Lightning Round

  Bay 5

  ---

  Presenters:

  Christopher Dymond, NEEA

  Jay Stein, E Source

  Keshmira McVey, BPA

  Armando Berdiel, Lighting Design Lab

  Tony Koch, BPA

  Mark Rehley, NEEA

  John Jennings, NEEA

  ---

  ---

  Moderators:

  Lynn Stein, E Source

  ---

  Audience members will learn about some exciting new technologies that utilities may want to consider including in their programs. Technologies presented include: emerging heat pump technology, new lighting controls, legionella resistant recirculation systems, thin triple-pane windows, carbon dioxide charged heat pumps, low-e window film, very high efficiency dedicated outdoor air systems (VHE DOAS), grid-interactive water heaters, and switched reluctance motors. Strategy/Policy; Residential, Commercial

• Time is on my Side: Research and Case Studies on the Time-Sensitive Value of Efficiency

  Shore

  ---

  Presenters:

  Rich Arneson, Tacoma Power

  Natalie Mims Frick, Lawrence Berkeley National Laboratory

  Angela Long, Pacific Power

  ---

  ---

  Moderators:

  Rachel Clark, Tacoma Power

  ---

  As demand (capacity) becomes critical in the Northwest, energy efficiency needs to be positioned as a solution to transmission, distribution and generation constraints through demand response, locational investment, etc. This session will discuss how capacity impacts the value of energy efficiency measures in the region and present examples of how the time value of energy efficiency is taken into account by planners. Strategy/Policy; Non-sector Specific

• Nailed it/Failed it: Turning Energy Benchmarking into Action

  Casco/ Kidd/ N. Cape

  ---

  Presenters:

  Alex Novie, Energy Trust of Oregon

  Mark Frankel, New Buildings Institute

  Sharon Grant, Eco Edge

  Jim White, Chelan County PUD

  ---

  ---

  Moderators:

  Amanda Showers, NEEA

  ---

  Cities throughout the region conduct commercial building energy-benchmarking programs. These are great for getting an energy-use baseline, but are only a starting point. Participants will leave this session with an understanding of what energy benchmarking is and why it's important to them, how cities and utilities are using the data to promote energy efficiency, successes (nailed it) and challenges (failed it) while designing and implementing energy-benchmarking programs. You’ll learn how utilities serving cities without programs can advocate for these programs, and how to use data from other cities to advance your own programs. This engaging session shows how you can use publicly available information to drive efficiency in commercial programs. Nuts & Bolts; Commercial

• Reception

  5:30 pm - 8:00 pm

  Hagadone Center

  Please join us for this complimentary evening reception on May 14 from 5:30-8 p.m. at the Hagadone Event Center, 900 S Floating Green Dr. in Coeur d'Alene.

  You'll enjoy delicious appetizers, a no-host bar and the opportunity to mingle with your colleagues with a stunning view of Lake Coeur d'Alene and the famous Floating Green, the world's first and only floating, movable golf green.
  
  The reception would not be possible without our sponsor, D+R International.

  
  Getting there

  Complimentary cruise boats will leave the resort docks to take guests to the Hagadone Event Center at 5:15 and 5:30 p.m., with return trips at 7:45 and 8 p.m. For those who are unable to make the scenic cruise, van shuttles will be available beginning at 6 p.m. at the resort entrance, will the last shuttle leaving the Hagadone Center at 7:15 p.m.
  
  

  EV Ride Along

  A special bonus at this year's reception is the addition of an EV Ride-Along event. This is a great opportunity to take a ride in an EV, and ask questions and learn about them from those who know them best, their owners. Thanks to our EV Ride-Along event sponsors, Forth.

• Breakfast Buffet and Roundtables

  7:30 am - 9:00 am

  Bays 4-5-6
  Roundtable Topics:
  

  • Showerhead and Aerator Savings
  • BPA Residential Weatherization
  • DR and DER and T&D Deferrals
  • 2021 Power Plan
  • Gas Heat Pump Technologies
  • Role of Natural Gas in Decarbonization 
  • The Utility Role in the EV Market
  • EV Dialogue
  • Strategic Energy Management (SEM)

• General Session and Keynote

  9:00 am - 10:30 am

  Bays 3-4-5

  ---

  Presenters:

  Kim Thompson, BPA

  Leroy Chiao

  Michelle Ehrlich, Cowlitz PUD

  Brandy Neff, PNGC Power

  ---

• Networking Break

  10:30 am - 11:00 am

  Bays 1-2-3

• BREAKOUT SESSION 4

  11:00 am - 12:15 pm

• What Does "Cost Effective" Really Mean Anyway?

  Bay 4

  ---

  Presenters:

  Charles R. Grist, Northwest Power and Conservation Council

  Jennifer Snyder, Washington Utilities and Transportation Commission

  Alyn Spector, Cascade Natural Gas

  ---

  ---

  Moderators:

  Ryan Brown, NEEA

  ---

  Cost-effectiveness is a core tenant of efficiency efforts, but approaches vary by jurisdiction and results can look wildly different depending on the assumptions used. If we can minimize strict “yes or no” decision-making based on one-size-fits-all calculations, it can help remove barriers to delivering equitable energy-efficiency benefits. In this session we will dig in to the intention, application, unintended consequences and opportunities associated with cost-effectiveness frameworks in the region. Attendees should come away with a greater understanding of current thinking on cost-effectiveness frameworks and be encouraged that there are opportunities to shift the paradigm so that we as an industry do not leave societally valuable efficiency opportunities on the table. Strategy/Policy; Non-sector Specific

• Multifamily Shark Tank: Innovative Multifamily EE Programs

  Bay 5

  ---

  Presenters:

  Tom Lienhard, Avista

  Alex Novie, Energy Trust of Oregon

  McGregor Snow, Puget Sound Energy

  ---

  ---

  Moderators:

  Joseph Fernandi, Seattle City Light

  ---

  Multifamily housing is thought to be a difficult target for energy-efficiency programs. A 2018 study conducted by regional utilities to investigate potential underserved energy-efficiency markets in the Northwest reconfirmed this hypothesis. One reason for this is that renters and low-income households make up a significant portion of multifamily housing and thus suffer from the “split incentive” problem, where the person paying the energy bill (the renter) is not the one paying for improvements (the building owner). What can we do to effectively reach multifamily residents? This session will explore success stories and lessons learned from regional utilities in reaching these constituents.

• Small but Mighty: Uncovering and Leveraging the Unique Strengths of Small and Rural Utilities

  Shore

  ---

  Presenters:

  Spencer Egbert, Wells Rural Electric Company

  Jim Maunder, Ravalli County Electric Cooperative

  Carrie Nelson, BPA

  Tiffany Allgood, CDA Tribe

  ---

  ---

  Moderators:

  Megan Stratman, Northwest Requirements Utilities

  ---

  Small utilities in the Northwest face unique circumstances, and being a small, rural, residential (SRR) utility can often be seen as a barrier or obstacle to success. But what if we flipped this idea on its head?! Instead of barriers, this session will focus on identifying the characteristics of being small or rural utility that offer opportunities and benefits to running successful energy-efficiency programs. Panelists will share the beneficial qualities of being a small utility and how they turned these opportunities into success. We’ll also explore new opportunities small utilities can leverage to make their energy-efficiency programs even greater. Nuts & Bolts; Residential, Commercial, Industrial, Agricultural

• Demand Response Potential: Why it Matters to You

  Casco/ Kidd/ N. Cape

  ---

  Presenters:

  Frank Brown, BPA

  Tina Jayaweera, Northwest Power and Conservation Council

  Kate Von Reis Baron, Portland General Electric

  ---

  ---

  Moderators:

  Lakin Garth, Cadmus

  ---

  The session explores recent studies to quantify demand response potential among Northwest utilities and discusses how they have used and can use this information to inform demand-side management (DSM) program decisions. Studies include BPA’s 2018 Demand Response (DR) Potential Study, which quantified achievable DR and the associated costs in areas served with BPA firm power and energy. This study answer questions such as "How much does agricultural DR cost?" and "How much air conditioning DR is available?" The original study, and a follow-on analysis focused on bundling programs and segmenting certain types of industrial and agricultural DR, can be useful resources for utilities in their resource planning and DR program considerations. Utility panelists will discuss efforts to assess DR potential, reasons for doing so and possible future plans and implications of their research. The Northwest Power and Conservation Council will discuss implications from the regional planning perspective. Strategy/Policy; Non-sector Specific

• Lunch Buffet

  12:15 pm - 1:30 pm

  Bays 4-5-6

• BREAKOUT SESSION 5

  1:30 pm - 2:45 pm

• Does Data Support Different Baselines for Diverse Population Groups?

  Bay 4

  ---

  Presenters:

  Alex Novie, Energy Trust of Oregon

  Dan Rubado, Energy Trust of Oregon

  Ryan Brown, NEEA

  Jennifer Light, Northwest Power and Conservation Council

  ---

  ---

  Moderators:

  Kenji Spielman, Energy Trust of Oregon

  ---

  As we expand the available data on market shares and stock data tied to geographic and demographic awareness, combined with improved analytical techniques within the energy-efficiency community, can we make the case for different baselines and savings for well-targeted program action? What do we know now? What do we need to know? In what circumstances is this worth the extra effort? During this session we will contextualize the need for more granular savings estimates, present some of the research and analysis Energy Trust has done so far and facilitate a group discussion on further opportunities in the region to more accurately quantify savings when a program targets underserved markets. Strategy/Policy; Non-sector Specific

• Demanding More: Water Heaters and Beyond

  Bay 5

  ---

  Presenters:

  Conrad Eustis, Portland General Electric

  Tony Koch, BPA

  Teri Rayome-Kelly, Flathead Electric Cooperative

  Bill Hosken, A. O. Smith Corporation

  ---

  ---

  Moderators:

  Amy Wheeless, NW Energy Coalition

  ---

  Water heaters give us warm showers and clean dishes, but they can also help the grid by reducing peak loads and balancing variable renewables. Direct load control (DLC) with water heaters has been used to manage demand around the country for years, but not as much in the Northwest. In this session, we'll hear from a regional utility that’s deploying the technology. We’ll also learn about a new pilot study that shows how grid-integrated water heaters can cut electricity demand during peak periods while making sure customers have hot water when they need it. We’ll discuss the possibilities of this technology with the study leaders and a water heater manufacturer. Strategy/Policy; Residential

• Failure to Launch: A Critical Look at Networked Lighting Controls (NLC)

  Casco/ Kidd/ N. Cape

  ---

  Presenters:

  John Wilson, Lighting Design Lab

  Armando Berdiel, Lighting Design Lab

  Sheri Miller, Snohomish County PUD

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  Moderators:

  John Wilson, Lighting Design Lab

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  Quality lighting with integrated controls is an investment that utilities can hang their hat on. Why then, after more than a decade of implementing effective lighting programs are we struggling to find traction with this new technology? This dynamic session will help demystify modern NLCs and debunk thinking that these systems are too complicated and expensive. Panelists will identify the three most critical components for any NLC project and will make recommendations for how these elements can be pragmatically incorporated into programs leveraging existing customer relationships to increase user side demand. A live system programing demo on a Luminaire Level Lighting Control (LLLC) product will let participants see first-hand how user-friendly and powerful the latest generation of NLCs are. Nuts & Bolts; Commercial, Industrial, Agricultural

• Networking Break

  2:45 pm - 3:15 pm

  Bays 1-2-3

• CONFERENCE ENDS

  3:15 pm - 3:15 pm